Privacy Policy

Last Updated: 18-08-2026

PAPER CODE TECHNOLOGIES PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) is dedicated to safeguarding your privacy and ensuring your personal data is handled responsibly, securely, and transparently. This Privacy Policy outlines our practices regarding the collection, processing, storage, and transfer of your information when you access our website, utilize our online services, create an account, purchase products, or communicate with us.

By accessing or using our platform, you acknowledge and agree to the terms outlined in this policy.

1. Company Information

• Legal Entity: PAPER CODE TECHNOLOGIES PRIVATE LIMITED

• Email: info@papercodeshop.com

• Phone: +91 9667468016

• Registered Address: Ground Floor, Flat No. 233, Akshardham Apartment, Pocket – 3, Sector 19 Dwarka, New Delhi, Delhi – 110075, India

2. Legal Basis for Data Processing

• Consent: Explicit permission provided when setting up an account, subscribing to communications, submitting inquiries, or engaging in promotional campaigns. You may revoke consent at any time.

• Contractual Obligations: Necessary processing to fulfill service agreements, handle orders, coordinate logistics, manage accounts, and process returns or refunds.

• Legal and Regulatory Compliance: Data processing required to satisfy tax obligations, maintain commercial records, prevent financial fraud, and comply with statutory legal directives.

• Legitimate Business Interests: Maintaining digital infrastructure security, monitoring network stability, improving platform features, and managing fraud risk.

3. Information We Collect

• Direct Identifiers: Full legal name, billing address, delivery destination, email address, phone number, and user profile credentials.

• Transaction Records: Details of orders placed, payment identifiers, billing history, fulfillment updates, and correspondence regarding cancellations or refunds.

• Payment Security: Payments are processed via encrypted third-party payment gateways. We receive verification tokens and transaction statuses; we do not store full credit card, debit card, or confidential banking credentials on our servers.

• Technical & Device Data: IP addresses, operating systems, browser configurations, device identifiers, session timestamps, and navigation behavior.

• Platform Engagement Data: Wishlist selections, browsing activity, product reviews, cart configurations, and feature preferences.

4. Products and Services Covered

Our platform facilitates the cataloging, browsing, and purchase of specialized retail and consumer goods, which may include:

• Electronics, hardware, and mobile accessories

• Lifestyle goods, novelty items, and stationery

• Decorative fixtures, ambient lighting, and wall art

• Home utility items, crafts, gifts, and seasonal merchandise

• Digital and physical customized accessories

Product availability and service scopes remain subject to continuous updates.

5. How Your Information Is Utilized

• Fulfillment: Executing transactions, routing delivery orders, dispatching order confirmations, and coordinating product returns.

• Customer Care: Handling helpdesk inquiries, troubleshooting platform issues, and providing after-sales assistance.

• Platform Optimization: Evaluating site performance, maintaining security integrity, and improving technical interfaces.

• Compliance & Dispute Handling: Verifying commercial records, responding to legal proceedings, and mitigating risk against fraudulent transactions.

• Direct Updates: Distributing optional service announcements, specialized offers, and product updates (unsubscribing is available via direct links in communications).

6. Disclosure of Personal Information

We do not sell, monetize, or trade your personal data. Disclosures occur strictly with trusted entities under strict confidentiality requirements:

• Payment Processors: Authorized banking partners facilitating secure checkout.

• Logistics & Delivery Partners: Courier and distribution services fulfilling shipments.

• Infrastructure Vendors: Cloud storage, hosting providers, analytics systems, and communication APIs.

• Regulatory Authorities: Statutory bodies when required by judicial summons, applicable laws, or emergency safety directives.

7. Tracking Technologies & Cookies

We deploy cookies, pixels, and local storage mechanisms to retain active sessions, manage items in shopping carts, store display preferences, and evaluate website traffic patterns. You can manage or disable cookie preferences directly through your browser settings.

8. Data Security Architecture

We deploy standard technical and administrative safeguards, including:

• SSL/TLS encryption for all data in transit

• Restricted backend access protocols and internal authentication controls

• Continuous security monitoring and timely infrastructure patching

While we implement standard data protection protocols, no transmission over the open internet guarantees absolute security.

9. Data Retention Policy

Data is retained only for the duration required to satisfy business, tax, and legal requirements. When records exceed active operational needs or statutory retention thresholds, they are securely purged, scrubbed, or irreversibly anonymized.

10. User Rights

Depending on applicable jurisdictions, you may exercise rights to:

• Review personal records maintained by us

• Correct incomplete or inaccurate details

• Request the deletion of non-essential profile data

• Revoke ongoing consent for optional processing

• Request data portability

Requests should be directed in writing to our official contact points.

11. External Links & Services

Our website may link to external websites, payment portals, or third-party applications. We are not liable for the content, privacy parameters, or data security practices of external third parties.

12. Minors’ Privacy

Our digital platforms are directed toward individuals aged 18 and older. We do not intentionally harvest data from minors. If inadvertent collection is identified, we take immediate steps to remove the relevant data from active storage.

13. Updates to this Policy

We reserve the right to revise this policy periodically. Revisions will be published directly to this page with an amended “Last Updated” timestamp. Continued engagement with our services indicates consent to updated terms.

14. Grievance Redressal Officer

For privacy grievances, compliance concerns, or data rights requests:

• Name: Jagan Naik

• Company: PAPER CODE TECHNOLOGIES PRIVATE LIMITED

• Email: info@papercodeshop.com

• Phone: +91 9667468016

• Address: Ground Floor, Flat No. 233, Akshardham Apartment, Pocket – 3, Sector 19 Dwarka, New Delhi, Delhi – 110075, India

15. Contact Details

For any additional questions concerning this Privacy Policy:

PAPER CODE TECHNOLOGIES PRIVATE LIMITED

Ground Floor, Flat No. 233, Akshardham Apartment, Pocket – 3, Sector 19 Dwarka, New Delhi, Delhi – 110075, India

Email: info@papercodeshop.com

Phone: +91 9667468016