Privacy Policy

Last Updated: 18-08-2026

PAPER CODE TECHNOLOGIES PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly, securely, and transparently. This Privacy Policy explains how we collect, use, store, process, and disclose your information when you access our website, browse our products, create an account, place an order, make a purchase, contact us, or otherwise use our services.

Our business primarily deals in juice beverages, non-alcoholic beverages, beverage mixers, and related drink products. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

Legal Entity: PAPER CODE TECHNOLOGIES PRIVATE LIMITED
Business Type: Juice Beverages, Non-Alcoholic Beverages & Mixers
Email: info@papercodeshop.com
Phone: +91 9667468016
Registered Address: Ground Floor, Flat No. 233, Akshardham Apartment, Pocket – 3, Sector 19 Dwarka, New Delhi, Delhi – 110075, India

2. Legal Basis for Data Processing

We process personal information where necessary for the following purposes:

Consent: Where you voluntarily provide consent for account creation, promotional communications, newsletters, inquiries, or other optional services. You may withdraw consent where applicable.
Contractual Obligations: To process and fulfill beverage orders, arrange deliveries, manage accounts, process payments, and handle cancellations, returns, refunds, or customer support requests.
Legal and Regulatory Compliance: To comply with applicable tax, accounting, consumer protection, food and beverage, payment, regulatory, and other legal requirements.
Legitimate Business Interests: To maintain website security, prevent fraud, improve our services, analyze website performance, and provide a better customer experience.

3. Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

Personal Information

Full name
Email address
Mobile or telephone number
Billing address
Shipping or delivery address
Account login credentials
Information provided through customer support or contact forms

Order and Transaction Information

Products purchased
Order details and order history
Billing information
Payment transaction identifiers
Delivery and fulfillment information
Cancellation, return, replacement, and refund information
Customer communications relating to an order

Payment Information

Payments may be processed through secure third-party payment gateways. We generally do not store complete credit card, debit card, banking passwords, UPI PINs, or other confidential payment credentials on our own servers.

We may receive limited payment-related information such as transaction IDs, payment status, payment method, and confirmation details necessary to verify and complete your transaction.

Technical Information

When you access our website, certain technical information may be automatically collected, including:

IP address
Browser type and version
Operating system
Device information
Website access timestamps
Referring pages
Session information
Pages visited
Website interaction and navigation information

4. Products and Services Covered

Our website may offer a range of non-alcoholic beverages and drink-related products, including, but not limited to:

Fruit juices
Fresh and packaged juices
Fruit-based beverages
Juice drinks
Flavored beverages
Non-alcoholic mixers
Mocktail mixers
Cocktail-style non-alcoholic mixers
Tonic and mixer beverages
Syrups and beverage concentrates
Flavored drink mixes
Ready-to-drink beverages
Other related non-alcoholic beverage products

Product categories, availability, packaging, and product offerings may change from time to time.

Our products are non-alcoholic unless expressly stated otherwise on the relevant product page. We do not intend to offer alcoholic beverages through our platform.

5. How We Use Your Information

We may use the information collected from you for the following purposes:

Order Fulfillment

To:

Process and confirm beverage orders
Arrange packaging and dispatch
Coordinate delivery
Provide order status updates
Process cancellations, returns, replacements, and refunds

Customer Support

To:

Respond to inquiries
Address complaints
Resolve order-related issues
Provide assistance regarding products and deliveries
Communicate with you regarding customer service requests

Account Management

To:

Create and maintain customer accounts
Authenticate users
Manage account preferences
Maintain order history
Provide account-related notifications

Website Improvement

To:

Monitor website performance
Improve website functionality
Understand customer interactions
Improve product presentation and navigation
Identify technical problems
Develop and improve our services

Security and Fraud Prevention

To:

Detect suspicious activity
Prevent unauthorized transactions
Protect our website and customers
Investigate potential fraud or misuse
Maintain the security of our systems

Marketing and Communications

Where permitted and, where required, with your consent, we may use your contact information to send:

Product updates
Promotional offers
New beverage announcements
Discounts and special offers
Service announcements

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or contacting us directly.

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information for monetary gain.

We may share limited information with trusted third parties where necessary to operate our business, including:

Payment Service Providers

Payment gateways and financial service providers may process transaction information to securely complete payments.

Delivery and Logistics Partners

Courier and delivery partners may receive necessary information such as your name, phone number, and delivery address to fulfill your order.

Technology and Infrastructure Providers

We may use third-party providers for:

Website hosting
Cloud infrastructure
Database management
Website analytics
Email and communication services
Security and fraud prevention

Professional and Legal Advisors

Information may be disclosed where reasonably necessary to accountants, legal advisors, auditors, or other professional service providers.

Government and Regulatory Authorities

We may disclose information where required by applicable law, court orders, government authorities, regulatory requirements, or lawful legal processes.

Third-party service providers are expected to handle information only for legitimate business purposes and in accordance with applicable confidentiality and security requirements.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Maintain login sessions
Remember shopping cart items
Store website preferences
Improve website functionality
Understand website traffic
Analyze customer interactions
Improve user experience
Detect security issues

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Security measures may include:

SSL/TLS encryption
Secure website connections
Restricted administrative access
Authentication controls
Security monitoring
Software and infrastructure updates
Access controls for internal systems

Although we take reasonable precautions, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained to:

Complete transactions
Maintain order and accounting records
Meet tax and legal obligations
Resolve disputes
Prevent fraud
Enforce agreements
Maintain necessary business records

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

10. Your Privacy Rights

Subject to applicable laws and regulations, you may have rights including:

Requesting access to personal information held about you
Requesting correction of inaccurate or incomplete information
Requesting deletion of certain personal information
Withdrawing consent for optional processing
Opting out of promotional communications
Requesting information regarding how your data is processed
Requesting data portability where applicable

To exercise applicable rights, please contact us using the details provided in this Privacy Policy. We may need to verify your identity before processing certain requests.

11. External Links and Third-Party Services

Our website may contain links to third-party websites, payment services, social media platforms, delivery services, or other external resources.

These third-party websites operate independently and may have their own privacy policies and terms. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. Minors’ Privacy

Our website and services are intended for individuals who are legally permitted to use online shopping services.

We do not knowingly collect personal information from children without appropriate authorization. If we become aware that personal information has been collected from a minor in circumstances where such collection is not permitted, we will take reasonable steps to delete the information.

13. Beverage Product Information and User Responsibility

Our website may provide information regarding ingredients, flavors, packaging, serving suggestions, nutritional information, or other product characteristics where applicable.

Customers should review the product information, ingredient lists, allergen information, storage instructions, and applicable product labels before consuming any beverage.

If you have allergies, dietary restrictions, or specific health-related concerns, you should carefully review the applicable product information and seek appropriate professional advice where necessary.

14. Updates to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or data-processing practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

15. Grievance Redressal Officer

For privacy-related complaints, data protection concerns, or requests regarding your personal information, you may contact:

Name: Jagan Naik
Company: PAPER CODE TECHNOLOGIES PRIVATE LIMITED
Email: grievance@papercodeshop.com
Phone: +91 9667468016
Address: Ground Floor, Flat No. 233, Akshardham Apartment, Pocket – 3, Sector 19 Dwarka, New Delhi, Delhi – 110075, India

We will make reasonable efforts to review and address privacy-related concerns within a reasonable period and in accordance with applicable laws.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

PAPER CODE TECHNOLOGIES PRIVATE LIMITED

Ground Floor, Flat No. 233, Akshardham Apartment, Pocket – 3, Sector 19 Dwarka, New Delhi, Delhi – 110075, India

Email: info@papercodeshop.com

Phone: +91 9667468016

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your information as described above, subject to applicable law.